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750 North 40th Street,Phoenix, AZ 85008 View Location

Patient Rights and Responsibilities

Each patient has the right to…

  • Receive a written statement of his/her rights as a patient
  • Access medical care
  • Spiritual and emotional care
  • Compassionate respectful care
  • Participate in his/her health care decisions
  • Consent to or refuse treatment
  • Consent to or refuse to participate in research or educational projects
  • Formulate an Advance Directive or Living Will/Health Care Power of Attorney
  • Confidentiality, privacy and security
  • Know the identity and professional status of his/her caregivers
  • Receive truthful information regarding his/her illness along with knowledge of the benefits and risks of each alternative treatment
  • Request an itemized bill
  • Contact the patient representative regarding concerns about care

Patients are responsible for…

  • Reporting complete and accurate information of matters relating to their health
  • Providing documentation of Advance Directives or Living Will/Health Care Power of Attorney, if they have formulated one or both
  • Reporting whether they understand the proposed treatment and what is expected of them
  • The consequences of their actions if they refuse treatment or do not follow instructions
  • Following instructions of agreed upon treatment plans
  • Keeping appointments or notifying the health care provider when unable to do so
  • Assuring that financial obligations for their health care are fulfilled
  • Following hospital rules and regulations affecting patient care and conduct
  • Being considerate of the rights of other patients and hospital personnel
  • Being respectful of the property of other persons and of the hospital

Patients are responsible for their safety by…

  • Getting out of bed unless health care providers have indicated that it is safe to do so
  • Taking any medications they brought with them to the hospital unless instructed to do so by a member of their health care team
  • Leaving the nursing unit without informing their nurse of their destination
  • Taking off their hospital identification bracelet
  • Using personal electrical appliances that plug into a wall socket in hospital rooms

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